- Shipping in a hurry (two-day delivery)
Customers who value speedier service will appreciate our express delivery service. Your bird will be delivered within two business days if you choose this option, reducing travel time and stress during transit. Customers who require prompt, effective, and priority service will benefit greatly from this approach.
- Standard Shipping (Within 4 Days)
Your bird will arrive within four business days using our standard shipping option. This choice is affordable while still upholding high standards for care and safety. All birds are transported by reputable commercial airlines and approved carriers to ensure adequate ventilation, temperature control, and comfort throughout the journey, regardless of the shipping method you select. Using secure, airline-approved travel carriers designed specifically for live birds, each shipment is meticulously prepared. This guarantees that your parrot will remain safe, calm, and content while being transported.
- Our Promise of Health
Every bird we sell at Parrot Home Online is guaranteed to be healthy and of high quality. We are confident in our breeding practices, veterinary care, and overall bird management standards, which is why we offer one of the strongest health guarantees in the industry. Before leaving our facility, each parrot is thoroughly examined, properly cared for, and verified to be in excellent condition. Customers are required to take their bird to a licensed avian veterinarian within five (5) days of receiving delivery in order to activate and verify this health guarantee. You may request any diagnostic or general health examinations the veterinarian recommends during this visit. These initial examinations are carried out at the customer’s expense, and if necessary, our staff is always available to offer advice on the best testing methods. Parrot Home Online will cover the entire cost of prescribed medications and treatment if a minor health issue that can be treated is discovered during this examination period. We reserve the right to offer a replacement bird of comparable value or a full (100 percent) refund of the original purchase price in the rare event that a serious health condition is discovered.
- Five-Day Refund Policy
After the bird leaves our care, our health guarantee remains in effect for the first five (5) days. We have complete control over the bird’s environment, diet, hygiene, and medical care while it is with us. The bird’s daily care, temperature, handling, and exposure all change once it moves into a new home. We can’t control these things. To ensure fairness and clarity for both parties, the guarantee period is limited. We guarantee that each bird arrives at its new home in good health, socialized, well-trained for human contact, and fully prepared. We encourage customers to continue providing nutritious food, clean housing, and a stress-free environment after delivery. To ensure your bird’s long-term health and happiness, our support team is always available to provide care instructions, feeding recommendations, and product recommendations.
- Coordination of interstate shipping and flights
We make all interstate shipping and flight arrangements several days in advance for customers who live outside our immediate area, subject to weather and airline availability. Our logistics team carefully plans flights to ensure that your bird travels as quickly as possible and is as comfortable as possible. Customers will receive complete shipping information prior to departure, including: A tracking or bill of lading number Complete flight details The estimated time of arrival and delivery You will be kept up to date at every stage of the delivery process as a result of this open communication, allowing you to confidently prepare to receive your new parrot.